Why should I sell my products online?

Why should I go only for estoregroup with the hundreds of other webstore solution providers?

How will Internet shoppers find my store with estoregroup services?

How does estoregroup help to convert more sales?

Do I need any special software to setup my store?

Do I need to know html or programming?

Can it be used with an existing web site?

Why should I enhance my website to a webstore?

Can my existing database be imported?

Can I run multiple stores at my domain simultaneously?

What is included in estoregroup package?

Will I have my own domain name?

Where is my store hosted?

How long will it take to develop my store?

Can I test my store functionalities before I launch it in the market?

How can I set up my store products?

Can I use my own images and photos for products?

How can I view my orders?

Can customers log into the site to view the status of an order?

What forms of payment can I accept on the webstore?

Can I accept payments offline?

How can I accept payments online?

What type of security does estoregroup provide for online transaction?

What information do you need from my payment gateway like Authorize.net account?

Who takes care of my shipping?

Can I view my old/shipped/delivered orders?

How will I track how many people are actually visiting my store?

Is estoregroup service expensive?

Are there any hidden charges?

Does estoregroup have a Reseller/Affiliate program?

Do I have to sign a fixed term contract?

Why should I go only for estoregroup with the hundreds of other webstore solution providers?

We at estoregroup believe in “DEVELOPING WEB STORE FEATURES AS YOU WANT”. Our webstore program is not based on any store builder software. So we provide with complete customized webstore solution. Apart from the standard features, those specific to your business can be incorporated while programming for a new webstore for you. We provide you with all the tools necessary for professional online sales.

To sell online profitably you need to maintain and have control over every aspect of your e-business: Product Management, Customer Relations, Sales Promotion Management, Order Management and Interactive Sales Analysis Reports.

How will Internet shoppers find my store with estoregroup services?

We provide you with complete wherewithal to bring internet shoppers to your webstore. With a strategically planned marketing of the site, you can generate unbelievable online sales. Users can find your store through search engines. Search engine submission, pay-per-click search engines, newsgroups and newsletters are all a part of the mix. We can provide you with marketing tips and assist in the same.

How does estoregroup help to convert more sales?

estoregroup provides the facility of search engine optimization, submission of the URL to all the hottest search engines on web which results in more internet buyers visiting your site. Plus the carefully designed estoregroup Advanced Search and design layout facilitates the buyer to reach their desired product destinations easily and quickly.

Do I need any special software to setup my store?

No, your web browser is the only software you need to setup and manage your complete store.

Do I need to know html or programming?

All you need to know is usage of website. This is because to manage your complete store, we will give you a Password protected Administration Component, to which you can login and manage products, categories, orders, promotions, taxes etc. Click here for more information.

Can it be used with an existing web site?

Absolutely! estoregroup can be seamlessly integrated into an existing website.

Why should I enhance my website to a webstore?

A website just gives information about your company and products whereas a webstore helps you to earn revenue.

Can my existing database be imported?

Yes! We can import your existing data to the webstore developed by us.

Can I run multiple stores at my domain simultaneously?

Yes! estoregroup can provide you with the facility to run and manage a complete Shopping Mall.

What is included in estoregroup package?

You get a complete customized webstore along with the web based easy to use, password protected Administration component to manage the store. Please refer our feature list for the complete webstore functionalities. Any of our package will include free domain name registration and free standard hosting services for the first year.

Will I have my own domain name?

YES! Your store will have its own domain name.

Where is my store hosted?

We can arrange for hosting of your webstore. If you want to manage your hosting, you can choose any Web Server as a web host.

How long will it take to develop my store?

It will depend on the features you will like to encompass in your store. If you use our feature as it is you should be up and running within 15 days.

Can I test my store functionalities before I launch it in the market?

We at estoregroup yearn for our store owner to actively participate in the form of valuable suggestions during the solution development so as to deliver them the product they are looking for. We upload the store files at the web server host on day-to-day basis and we ask for owner comments, suggestions and confirmation for different store features. We try and incorporate his/her suggestions and upload it again for testing. This process goes on till the time he/she is satisfied with the end product.

How can I set up my store products?

estoregroup provides you with a complete web based Admin Component, with the help of which, you can setup the store at the start as well as manage the complete product range, orders, payments etc from within the store. This also facilitates easy management of every aspect of your store, including category/subcategory and products details like prices, descriptions, characteristics, images etc… You can also setup the sales promotions, taxes, shipping methods, payment methods, as well as others like logos, banners etc. You do not need any programming skills for store maintenance.

Can I use my own images and photos for products?

Absolutely! estoregroup provides you with an easy way to upload and change the images and photos for your products/categories.

How can I view my orders?

You can view/process your orders from the Administration component. You will have a comprehensive sequence to view order, clear payment, shipping, delivery and enter receipts.

Can customers log into the site to view the status of an order?

estoregroup has a built in feature that allows customers to log into your site to view the order status online. This feature significantly reduces call volume and enhances customer support.

What forms of payment can I accept on the webstore?

You can create your own payment options. Accept payment in any currency. Accept credit cards, checks, cash etc.

Can I accept payments offline?

Yes! You can go in for offline credit card processing, checks, Cash on delivery etc.

How can I accept payments online?

You will need a merchant account for online credit card processing. There are companies like Authorize.net, Cybercash etc., can provide you the real time credit card processing. estoregroup can customize the payment forms to integrate your online Payment System with these companies. THERE IS NO EXTRA CHARGE FOR THIS INTEGRATION. However, the service charge of such a company is to be borne by you.

What type of security does estoregroup provide for online transaction?

estoregroup uses Secure Sockets Layer (SSL), which is the industry standard for data encryption. Transaction data is encrypted (scrambled) when it leaves the web browser and then transported to a secure web server. However, the SSL certificate will be charged as per the actual.

What information do you need from my payment gateway like Authorize.net account?

Once you open an account with any company, provide us the following type of info for your Real Time Set up with payment gateway, Store creator account ID, Authorize.net ID, Authorize.net password, Storefront name, Store URL address (http://…)

Who takes care of my shipping?

For the shipping of orders, you may continue with your current shipping methods, do it manually or you can avail shipping services from UPS, etc. estoregroup can integrate your store with these services.

Can I view my old/shipped/delivered orders?

Yes! None of the order details are removed from the database until you desire to do so. If you wish to remove orders older than specified period as per your company’s policy we can program accordingly.

How will I track how many people are actually visiting my store?

Estoregroup provides you with user visit reports. These reports will show you how many people visit your store, which pages they hit, how long they stay at your site. You can use this information to fine-tune your webstore strategy.

Is estoregroup service expensive?

Estoregroup offers affordable, “value for money” customized solutions to accommodate any size business. Get online at the most competitive price in the solution market.

Are there any other hidden charges?

No! There are no hidden charges. We want to give you the most bangs for your buck. The only other fee that you pay is for the SSL certificate and per transaction charges for payments accepted through credit cards.

Does estoregroup have a Reseller/Affiliate program?

Oh yes. Click for more details on resellers and affiliates.

Do I have to sign a fixed term contract?

No! There are NO fixed term contracts.

Have more questions ? Email Us at contact@estoregroup.com